Shipping & Returns

Shipping Policy

Sigma Shirts understands the importance of reliable shipping to ensure your fraternity t-shirts reach you on time and in perfect condition. Our shipping methods are designed to provide a seamless experience, and our packaging is carefully chosen to protect your order during transit. We strive to keep the costs transparent and reasonable for our customers, as we believe in building trust through clear communication.
We are committed to providing a hassle-free shipping experience, and we continually aim to improve our processes to better serve our customers.

Return & Exchange Policy

We want you to love your purchase! If you're not completely satisfied with your order, we're here to help.

Returns

Eligibility: Items must be returned within 30 days of delivery. To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Non-Returnable Items: Sale items, gift cards, and customized products are final sale and cannot be returned.
Process: To initiate a return, please contact us at [Your Email Address] with your order number and reason for the return. We will provide you with instructions on how to return your item.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Shipping Costs: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or if you need a different size. If you need to exchange an item, please contact us at [Your Email Address] with your order number and details of the issue. We will provide you with instructions for the exchange.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us within 7 days of receiving your order at [Your Email Address]. Please include your order number and photos of the item, and we will work with you to resolve the issue as quickly as possible.

Order Cancellations

Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible as your order may already be in processing.